Contact us

There are three regional Employment Relations Authority offices: in Auckland, Wellington and Christchurch. The Auckland office covers the top of the North Island, Wellington office covers middle and lower-North Island. The Christchurch office covers the South Island.

COVID-19 UPDATE 2 December 2021

This is an interim update. Specific guidance about how Authority will operate under the COVID-19 Protection Framework (traffic lights system) will be issued once we have considered COVID-19 related risk assessments from the Ministry of Business, Innovation and Employment which provides Authority premises and investigation meeting venues. We expect these assessments to be available in mid-December 2021. Meanwhile, the Authority will contact parties and representatives to discuss arrangements regarding in person investigation meetings scheduled during the next three weeks.

Some meetings by audio-visual link, telephone or on the papers

For all regions regardless of traffic light setting the Authority may carry out investigation of some matters by telephone or audio-visual link or by considering written evidence and written submissions only.

Auckland office

The Auckland office covers the following regions:

  • Northland
  • Auckland
  • Coromandel
  • Bay of Plenty
  • East Coast
  • Waikato
  • Central Plateau


  • Mail:
  • PO Box 105 117
  • Auckland 1143
  • Phone:
  • 09 970 1550
  • Location:
  • Level 10, The 280 Centre
  • 280 Queen Street
  • Auckland

Wellington office

The Wellington office covers the following regions:

  • Wellington
  • Manawatu-Wanganui
  • Hawke's Bay
  • Wairarapa
  • Taranaki


  • Mail:
  • PO Box 2458
  • Wellington
  • Phone:
  • 04 915 9550
  • Location:
  • Mezzanine floor
  • 50 Customhouse Quay
  • Wellington 6011

Christchurch office

The Christchurch office covers the South Island:

  • Marlborough
  • Nelson
  • Canterbury
  • West Coast
  • Otago
  • Southland
  • Fiordland
  • Stewart Island


  • Mail:
  • PO Box 13 892
  • Christchurch
  • Phone:
  • 03 964 7850
  • Location:
  • Level 1, Taylor Shaw House
  • 53 Victoria St
  • Christchurch 8013

Your contact information, including your address, may be provided to the Mediation Service including where mediation is directed by the Authority, or the Ministry of Business, Innovation and Employment's finance team who administer fee payments for the Authority.