Contact us

There are three regional Employment Relations Authority offices: in Auckland, Wellington and Christchurch. The Auckland office covers the top of the North Island, Wellington office covers middle and lower-North Island. The Christchurch office covers the South Island.

COVID-19 UPDATE 29 June 2021

This update sets out arrangements the Employment Relations Authority (the Authority) has made to deal with applications and investigations while Covid-19 Alert Level 1 restrictions are in place (the restrictions). It replaces the earlier update issued by the Authority on 23 June 2021.

Investigation meetings

In-person investigation meetings are occurring across Aotearoa. Where appropriate the Authority may continue investigations of some matters via teleconference, audio-visual link or by considering written evidence and written submissions only.

Health and safety requirements for in-person investigation meetings

The Authority is committed to keeping parties, representatives and witnesses safe during in-person investigation meetings. Parties and representatives are expected to cooperate with the Authority in respect of any guidance provided.

Lodging new applications and other documents

All Authority offices are open to the public. However, parties and representatives are encouraged to lodge new applications to the Authority and other documents online or as an attachment to an email.

Lodge an ERA application

Contacting Authority offices

The Authority's administrative staff are available by email and telephone to deal with queries about matters.

In all emails please include, where known, the seven-digit file number in the subject line as well as the parties' names.


Auckland office

The Auckland office covers the following regions:

  • Northland
  • Auckland
  • Coromandel
  • Bay of Plenty
  • East Coast
  • Waikato
  • Central Plateau


  • Mail:
  • PO Box 105 117
  • Auckland 1143
  • Phone:
  • 09 970 1550
  • Location:
  • Level 10, The 280 Centre
  • 280 Queen Street
  • Auckland

Wellington office

The Wellington office covers the following regions:

  • Wellington
  • Manawatu-Wanganui
  • Hawke's Bay
  • Wairarapa
  • Taranaki


  • Mail:
  • PO Box 2458
  • Wellington
  • Phone:
  • 04 915 9550
  • Location:
  • Mezzanine floor
  • 50 Customhouse Quay
  • Wellington 6011

Christchurch office

The Christchurch office covers the South Island:

  • Marlborough
  • Nelson
  • Canterbury
  • West Coast
  • Otago
  • Southland
  • Fiordland
  • Stewart Island


  • Mail:
  • PO Box 13 892
  • Christchurch
  • Phone:
  • 03 964 7850
  • Location:
  • Level 1, Taylor Shaw House
  • 53 Victoria St
  • Christchurch 8013

Your contact information, including your address, may be provided to the Mediation Service including where mediation is directed by the Authority, or the Ministry of Business, Innovation and Employment's finance team who administer fee payments for the Authority.