When someone comes to us for help with an employment relationship problem, we follow a resolution process before we make a decision. This decision is called a determination.
Once an application is lodged, we look into the facts, hear evidence from each party and their witnesses, and then make a decision.
The timing of how long a determination takes will depend on:
The Employment Relations Authority: A Guide to using our services [PDF, 524 KB]
There are steps you should take before you lodge an application with us.
Once you have decided to lodge an application, you need to fill out an application form and pay the fee.
The person named as the respondent in an application is asked to respond with a Statement of reply.
Before we hold an investigation meeting, we will need to understand and sort through any issues. One way we do this is through a case management conference.
Find out about who attends an investigation meeting and what happens.