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The Employment Relations Authority helps to resolve employment relationship problems. It does this by looking into the facts and making a decision based on the merits of the case, not on technicalities. It is an independent body set up under the Employment Relations Act 2000.

If you are an employee in a dispute with your boss, a union, or an employer or manager having trouble with staff, the Authority is here to help you. Employment relationship problems are not just confined to the problems an employee may have with an employer, like unjustified dismissal or unpaid wages. They can also involve problems that an employer may have with an employee such as failure to meet the terms of an employment agreement.

There are steps that need to be taken before you can bring a case to the Employment Relations Authority.

Solve an employment relationship problem

Solve an employment relationship problem

Employers and employees should try to resolve the problem together. The MBIE’s labour information website provides information to help resolve disputes. It can also clarify your employment rights and obligations.

Mediation

Mediation

If that fails, you should try mediation. This is where a neutral mediator sits down with the parties and tries to help them resolve the issue. The Ministry of Business, Innovation and Employment (MBIE) has a free mediation service. To access mediation, call free on 0800 20 90 20.

Employment Relations Authority

Employment Relations Authority

Occasionally disputes cannot be resolved with mediation. That is where the Employment Relations Authority can help. Read about the steps in the process.