Lodging an application
To lodge an application you need to include certain information and pay the fee. The Authority will send a copy to the named respondent.
- Information in your application
- Supporting documents
- Ways to lodge an application
- Acknowledgement of application
- Statement in reply
You can apply online, by post or by hand. Find out more.
You will need to supply the following information in your application:
- State who you are having the problem with (“the respondent”).
- Explain in plain language what the problem is.
- State the facts that gave rise to the problem.
- Say how you would like the problem resolved.
- Attach copies of any documents that relate to the problem.
(See Supporting documents.)
- Explain the steps that you have taken to try and resolve the matter, either directly with the other party, or through mediation.
To begin your case you first have to lodge a statement of problem using the Application to Authority form, which can be found on the forms and fees page.
You can also get a copy of the form by phoning the Ministry of Business, Innovation and Employment on 0800 20 90 20 during normal business hours.
If you have been dismissed from your job and want to return to that work (to be reinstated) in the meantime and while the Authority investigates, you must include an Undertaking in relation to application for interim reinstatement with your application.
Supporting documents may include:
- employment agreements
- all correspondence between parties, e.g. letter, fax or email
- meeting notes.
An application can be lodged with the Authority in two ways:
To apply online, you need to:
- Complete, scan and attach electronic copies of relevant documents to your application, including a completed Application to Authority form stating your problem.
- Pay the required lodgement fee online.
Once you have made your application online:
- You will receive an acknowledgment from the Authority confirming that the application has been lodged.
- The named respondents will be sent a copy of the application by post.
- You can track progress of your application online once it has been lodged.
- Other parties involved can access the relevant information online on request.
To apply by post or by hand, you need to:
- Contact the relevant office for information on payment of lodgement fee. Please Note: Cheques will no longer be accepted from the end of April 2021.
- Complete an Application to Authority form, which includes a statement of the problem.
- Send or deliver completed copies of the Application to Authority form, supporting documents and proof of payment, to the Authority office nearest you.
You will be sent a letter from the Authority acknowledging that your application has been lodged.
The named respondent/s in your application will also be sent a copy of the application so they can make a Statement in reply.
A lodgement fee must be paid before an application can proceed. If the fee is not paid, the application cannot proceed. You can see the associated lodgement fees on the forms and fees page.
The lodgement fee can be paid electronically, if you are applying online, or by cheque, direct credit, or by paying cash at the nearest Authority office if you are applying by post or by hand.
If you pay by direct credit, please supply the bank deposit slip as proof of payment with your application. Your nearest Authority office can supply bank account details.
Please note that EFTPOS is not available in Authority offices and cash cannot be sent by post.
Once an application and the lodgement fee have been received by the Authority, a written acknowledgement will be provided by an Authority officer.
The Authority officer will be your point of contact throughout the investigation. They cannot provide legal advice or decide if you have a case worth taking further.
The Authority will send the named respondent (on the application) a copy of the application, which includes the statement of problem and a statement in reply form. The respondent has 14 days to provide a statement in reply. There is no fee. The Authority may shorten the time for lodging a statement in reply in appropriate cases.
The statement in reply should include:
- the respondent's view of the problem, in plain language
- the respondent's version of the facts
- details of any steps already taken to resolve the problem, such as mediation.
If the respondent does not file a statement in reply, the statement of problem will be referred to an Authority member who will decide if the matter should be directed to mediation, proceed to a case management conference, or be set down for an investigation meeting.
Should the respondent decide to provide a statement in reply later, they must apply in writing to do this from the Authority.
If the application has been lodged online via the Authority’s electronic system, the named respondent can request secure access to the information by contacting the Authority officer who is overseeing the application.