Complaints

Complaints about Authority Members must be made in writing to:

The Chief of the Employment Relations Authority
P O Box 105 117
Auckland 1030

The complaint must include the name of the Member concerned and details of the complaint.

Please note that the Member will be provided with a copy of your complaint.

The Chief of the Authority will determine if the complaint is related to a determination issued and where appropriate, advise the complainant of their rights to challenge a determination in the Employment Court or request a rehearing in the Authority.

In all other cases, the Chief of the Authority may gather preliminary information from the Member concerned. If it is determined that no further action is required, the Chief of the Authority will advise the person making the complaint.

If the Chief of the Authority determines the complaint has substance, the following responses may be considered and the complainant notified:

  • Noting the complaint has merit and notifying the member

  • Apologising to the complainant

  • Providing counselling, training or other assistance to the member.

Further actions to discipline or remove an Authority Member require the involvement of the Minister for Workplace Relations and Safety.

Complaints against the Chief of the Authority

Complaints against the Chief of the Authority must be in writing and include details of the complaint.

Send the complaint to:

The Chief Judge of the Employment Court
P O Box 5041
Wellesley St
Auckland 1036