

Where collective bargaining runs into serious difficulties, one or more of the bargaining parties can ask the Employment Relations Authority to help resolve their differences. This is known as “facilitation”.
However, the Authority can only facilitate bargaining in certain circumstances. These circumstances are where:
If the Authority agrees to assist the parties, the Authority member responsible will decide what process will be used to assist bargaining. The facilitation process takes place in private.
During facilitation, bargaining continues and employers and employees are not prevented from using strikes and lockouts.
At the end of the facilitation process, the Authority can make recommendations about:
The parties do not have to follow the Authority's recommendations, but they must consider the recommendations, in good faith, and cannot reject the recommendations without first considering them.
The Authority may choose to make its recommendations public in the interests of reaching a settlement.